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You said, we did

11th March 2021

Listening to our learners is at the forefront of ensuring the EASD e-Learning programme is up to date, evidence based and meets the needs of our learners. It is also important that you know your feedback is taken seriously.

As we launch some new features on the platform – several of these have been designed in response to your comments; others have been designed to make it easier for you to share your thoughts on how we do things – we thought this would be a good opportunity to let you know about some of the areas where your feedback has made a difference to the e-Learning platform and content over the past year.

Certificates of Completion

Many of you asked for a Certificate of Completion. In response to this feedback, as of last September, all learners who have successfully completed a module can download a Certificate of Completion from our website.

Continuing Professional Development (CPD) Accreditation

We are often asked whether learners can gain CPD points from doing our courses. We are currently in the process of preparing to submit an application for CPD accreditation later this year. A successful application will provide external validation of the quality of the courses and enable us to publish information about the number of accredited learning hours (or points) per programme and link this to the Certification of Completion.


We have always provided transcripts of the audio recordings within courses but we received feedback asking for transcripts of the video recordings as well. We have now added these to each course to support your learning.

Reflective learning templates

Reflection drives learning and is an integral part of CPD, appraisal and revalidation. With that in mind we have added a reflective learning template to the site to encourage you to reflect on your learning from each course or module and set out your action plans and revisit them as you achieve each action. These can then be included in your CPD portfolio.

New courses and modules

Many of you have put forward suggestions for new courses or new modules within existing courses. Some of these have already led to new course content, including on type 1 diabetes and exercise and on psychology and diabetes, modules on which will be launched later this year. Other ideas are currently being reviewed by the course development team.

Launching soon

New tools for feedback
One of the innovations to our platform that we are launching shortly is a toolbar that will appear to the right of the screen wherever you are on our site. This includes a number of feedback options.

Report a bug
If something isn’t working the way you expect it to, use this button to report any technical problems. This feedback is monitored on a daily basis during the working week and you can expect a response within two working days.

Provide feedback
If you notice something that needs changing in the content itself, or there are topics you would like to learn more about, use this button to let us know. (Alternatively, you can use the ‘Provide course feedback’ link that appears at the lower left-hand side of every screen of learning.) We review this feedback on a monthly basis.

We are also developing a number of other items on this toolbar to make your experience of our courses easier and more fulfilling – including special ‘how to’ films to help you navigate the site and a series of glossaries explaining some of the more obscure specialist terms used in our courses.